Get Started

Alternative tobcacco products can seem complicated and intimidating, but we believe that vaping can have a positive impact when used by adult smokers. JUUL was developed with you in mind.

Finding your perfect puff.

Give yourself time to explore what works best for you. You may find yourself inhaling or puffing a little differently with JUUL than with cigarettes.

Start with light puffs to get a feel for JUUL's vapor without inhaling.

Establishing routines.

You probably had certain routines associated with smoking cigarettes that you enjoyed before JUUL. In the beginning, you may want to keep those same routines with JUUL for an easier transition. As always, please be aware and respectful of vaping restrictions wherever you use JUUL.

How you experience JUUL is up to you. Choose from two nicotine strengths and three flavors.

Charging & spares.

Keeping your device charged helps improve the convenience of JUUL. Luckily, the JUUL Device charges quickly, and full charges last for about a full JUULpod's worth.

You cannot overcharge your JUUL Device. So, keeping it plugged in overnight or while you are at home is always a good idea.

Your flavor journey.

We know that finding your flavor is essential to a successful switching journey. JUULpods are available in 5% and 3% nicotine strengths to accommodate your evolving needs.

You may have two favorites, or may like to rotate multiple flavors throughout the day.

Celebrating your wins.

Take pride in your progress. Stay focused on your wins each day and the reasons why you're switching.

Remember you're not alone. Over a million adult smokers have switched to JUUL.

Customer Support & Warranty

Rest easy knowing that, should you need it, your JUUL Device is backed by a one year limited warranty and a team of JUUL Care experts. Creating your JUUL profile and registering your JUUL Device ensures a seamless and efficient replacement process.